Relationship Officer- Headquarters, Belmopan

THE COMPANY

The  Development  Finance  Corporation  (DFC) is  Belize’s  only  Development  Bank.  Our  Board  of  Directors  and Staff are  strongly committed to our mandate  to provide innovative development financial solutions  which contribute to the  resilient and  equitable growth of Belize.

DOWNLOAD THE JOB DESCRIPTION

THE POSITION

The Relationship Officer is the first level of customer interaction who is responsible for creating and maintaining client relationships. The Relationship Officer is responsible for developing new business, evaluating and recommending approval of loan applications, as well as maintaining an existing portfolio. A Relationship Officer represents DFC in the local community through active participation in community affairs and participates in marketing the Corporation’s products and services.

DUTY STATION

HEADQUARTERS, BELMOPAN

Education & Experience

1. A Bachelor’s Degree in Business Administration, Agricultural Economics, Agriculture, or related field.

2. At least three (3) years’ experience in the appraisal, implementation and management of loans. Experience in developmental loans/projects would be an advantage.

Key Responsibilities Include:

1. Generate new customer leads through various channels.

2. Achieve monthly targets relating to loan approvals, disbursements, portfolio quality and growth.

3. Conduct property valuations for properties offered as loan collateral.

4. Ensure that properties held as collateral are adequately insured.

5. Ensure customer satisfaction through regular and timely engagement.

6. When necessary and justifiable, initiate appropriate loan servicing actions / recommendations in relation to individual borrowers.

7. Actively promote the Corporation’s financial services.

Required Knowledge, Skills & Abilities

  1. Superior communication skills – ability to receive and convey written and verbal information effectively with customers and employees at all levels.
  2. Customer service-oriented – must be able to display positive attitudes and behaviors, which demonstrate an awareness and willingness to respond to and meet customer’s needs, requirements and expectations.
  3. Ability to interpret and analyze financial data to originate sound loans as well as to maintain a performing portfolio.
  4. Proficient in MS Word, Excel and Outlook; and familiar with new channels used for mass communication.
  5. Ability to focus on the details and apply critical thinking techniques.
  6. Ability and willingness to travel frequently, as required. This requires the possession of a privately owned motor vehicle and valid driver’s license.
  7. Understanding DFC’s role as a development bank and its mandate to shape Belize’s economic and social landscape.
  8. High ethical standards and uncompromising sense of integrity.
  9. Working knowledge of Spanish.

TO APPLY

Submit an Application Package that references the position title, and include the following:

  1. Letter of Application
  2. Curriculum Vitae
  3. Copy of most recent qualification
  4. Three (3) Letters of Recommendation (no older than six months) – two must be professional references and of which one must be from a previous employer.
  5. Copy of Social Security Card
  6. The successful candidate will be required to provide a Police Report as part of the Background check

SUBMIT COMPLETE APPLICATION PACKAGE IN ONE PDF FILE TO:

Manager

People Operations

Development Finance Corporation

P.O. Box 40, Belmopan

RE: APPLICATION FOR CAREER OPPORTUNITY – “Relationship Officer”

SUBMISSION

Complete applications may be submitted via e-mail to: careers@dfcbelize.org

DEADLINE

September 18, 2024